Message Status and Action Required
Below is a list of all the available message status's and any action required (sorted alphabetically, ignoring '!'):
Message |
Description |
Action Required |
---|---|---|
ADDRESS NOT ACTIVE |
The address is not marked as active. |
Check Active Address on the Address screen or reject the message. Once actioned, go to the Attention folder, find message and Retransmit it. |
AWAITING DELIVERY REPORT |
Waiting for network delivery report. |
None. |
AWAITING HA RECEIPT REPORT |
Waiting for EDI receipt report. |
None. |
CLAIMED BY CLINICAL SYSTEM |
Message processing complete. |
None. |
CONFIRMATION OVERDUE |
Message was in pending folder for more than specified number of days without any response from recipient. |
Retransmit or speak to recipient to resolve problem. |
DELIVERED IN COMPLETION |
Message processing complete. |
None. |
!DELIVERY FAILURE! |
Non delivery report from network. |
Speak to recipient to resolve problem, retransmit message. |
!FAILED TRANSLATION! |
EDI translation failed. |
Manually correct error and retranslate, or reject message. You may have to inform sender if an acknowledgement cannot be generated. If an incoming translation failure, see Incoming Translation Failures. If outgoing translation failure, only retranslate if error has been corrected. Otherwise, contact Help Line. |
INCOMING FAILED TRANSLATION |
EDI translation failure. |
Sender is informed by receipt report / acknowledgement, if possible; you may also want to speak to them. |
INTERCHANGE ERROR |
Interchange number is not in sequence (EDI conformance switched on). |
Speak to sender to resolve problem; reject or accept the message. See Interchange mismatch errors. |
INVALID ADDRESS |
The sender’s address could not be found. |
Select another address or reject message when prompted. |
INVALID ADDRESSEE |
No matching address found in your address book. |
Reselect another address when prompted or correct the error in your address book. |
!LINK CODES INVALID! |
Sender and recipient codes cannot be matched to your address book. |
Select another address or reject message when prompted. See Link Code Errors. |
MANUALLY ACCEPTED |
You selected the manually accepted option to clear an error. |
None. |
MANUALLY CLEARED ERROR |
You selected the clear error option. |
None. |
MANUALLY DELIVERED |
You selected the manually delivered option to clear an error. |
None. |
MANUALLY REJECTED |
You selected the reject option. |
None. |
MATCHED ACKNOWLEDGEMENT REPORT |
Acknowledgement report matched to original message. |
None. |
MATCHED RECEIPT REPORT |
Receipt report matched to original message. |
None. |
MESSAGE PROCESSED |
|
|
!MESSAGE REJECTED! |
You rejected the message, refer to audit trail. |
Speak to the sender if necessary. |
NOT PICKED UP BY RECIPIENT |
Message is in the Attention folder with this status if it has been correctly sent out to a MESH address but the recipient has not picked them up from their mailbox within 5 days. |
Message should be retransmitted after checking that the recipient can collect them. |
PARTIALLY ACCEPTED – READY FOR CLINICAL SYSTEM |
Some pathology reports in this message have Read code validation errors. |
For your information only. Message is still processed and sender is advised of errors. |
RECEIVED AND PROCESSED |
Message processing complete (Receipt & Acknowledgement Report). |
None. |
RECEIVED AND TRANSLATED – READY FOR CLINICAL SYSTEM |
Waiting to be loaded into Vision 3. |
None. |
RECEIVED FROM CLINICAL SYSTEM |
Waiting to be processed by GPC. |
None. |
REJECTION (VALIDATION ERRORS) |
All pathology reports in this message have Read code validation errors. |
None, for information only. Message is still processed and sender is advised of errors. |
STATUS UNKNOWN |
If this appears, it probably relates to problems sending the message. |
Retransmit or if problem is unclear, get technical help from Helpdesk. |
SYSTEM GENERATED |
Waiting to be processed by GPC. |
None. |
TRANSLATED |
Message translated successfully. |
None. |
TRANSLATED – INTERCHANGE MISMATCH (WARNING ONLY) |
Interchange number is not in sequence (EDI warning switched on). |
None, for information only. Message is still processed. |
TRANSLATION FAILED - NOTIFYING CLINICAL SYSTEM |
This is the "dummy" message sent to the Vision 3 mailbox to inform you that a pathology message (interchange) has been rejected. |
None, but refer to the failing message. |
TRANSMITTED |
Message sent without requesting network or EDI confirmation. |
None. |
!UNKNOWN SENDER! |
Cannot find the sender in your address book. |
Accept the details, select another address or reject the message when prompted. See Unknown Sender. |
UNMATCHED RECEIPT REPORT |
Unable to find the original message to which this receipt report refers. |
Try matching again or clear error. You might want to inform sender. |
UNPROCESSED |
A file that has been received but not yet translated. This file is translated automatically according to polling and timed schedules. |
To process now, select Tools - Refresh - Receive. |
WAITING FOR THE RECIPIENT TO READ THE MESSAGE |
Waiting for network read receipt. |
None. |